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This is my second time visiting this dentist since being on island, and while I didn't have a bad experience last time, the customer service this time really took the cake! This office is really stepping up their game. The ladies at the front were super friendly and I rarely have to wait more than 10 minutes to get in to see the doctor. One of the girls took me back to the room and took my blood pressure. I had never had that happen at a dentist before but I appreciated the extra concern for my ...read more
The staff at Hawaii Family Dental is so great and friendly. The ladies in the front always call to remind me of my appointments coming up and most recently now they email me to remind me. I've never had to wait more than 10 minutes to be seen, so the assistants do a fantastic job at getting you in the chair right away. And once in the chair, the doctor is only mere minutes away from seeing you. Very awesome customer service!
From the moment I entered the office I received professionalism. The staff and the Doctor always kept me assured and informed of what the visit would entail. I would totally recommend this office for the procedure and visit!Very happy!
Since the first day I stepped foot in the Hawaii Family Dental office in Aiea i have been beyond satisfied with their customer service! The reception staff are all very kind and welcoming. They are very friendly and treated me as if i were family. I felt like i've known them for years. My dentist, Dr. Strommer, is also very kind and beyond thorough. He makes sure to explain everything on my xrays and he even showed me diagrams on Google for further understanding. He has the sweetest and most gen...read more
This is the second visit I’ve had and both experiences have been great. The staff is always friendly and helpful. I appreciate they let me know of the out of pocket costs before scheduling my next procedure.
This is the second visit I’ve had and both experiences have been great. The staff is always friendly and helpful. I appreciate they let me know of the out of pocket costs before scheduling my next procedure.
I never enjoy the dentist, but this place has definitely changed how I view them now! All the staff were so friendly and helpful!! Love the conversations and the ability to really talk about my problems with the doctor! Very friendly and beautiful office!!
Kind, compassionate care and no pain! Excellent dentists, surgeons and staff. It doesn't get any better than this and I wasn't paid to say it.
Dr. Strommer and staff went above my expectations. I went in for (what I thought was a quick) review appt and Dr. Strommer realized appt would be longer than scheduled. Instead of making me come back at a later date, they fit me in and completed the procedure. He gave great advice and I will be returning for a new crown. Thanks to Dr. Strommer and staff! Customer service at its best! Mahalo.