Center For Family & Implant Dentistry in Bluff City

Lora M.

06/29/23

My last appointment was canceled by your office on Monday, the 26th. The front desk lady was supposed to call back with an update on my status and my new appointment date. I am still waiting for a phone call to schedule my new appointment.

Comment from the practice

07/26/23Thank you for writing a review and sharing this concern with us so that we have the opportunity to help. If you still need to reschedule, please call our office at (423) 537-4276 during a time that is convenient for you. Thank you again for bringing this matter to our attention. We appreciate you choosing our team. Sincerely, Center For Family & Implant Dentistry

Anonymous

06/20/23

Everyone is super nice, the only thing I would suggest is remember the patient isn’t familiar with procedures and technical descriptions. They need to make sure person and employees are on same page slow down enough to make sure the patient understands what they are agreeing to and is what they want, Really do like the staff, patients don’t understand something they haven’t been through before.

Comment from the practice

07/11/23Thank you for taking some time to provide our team with both encouragement and constructive insight. We appreciate the kind words about our staff, and we understand that communication and education are key to our patients’ trust in our team. We will be mindful of this feedback in the future. If you would like to discuss this feedback further, please call our office at (423) 537-4276. Sincerely, The Center for Family and Implant Dentistry

Steven M.

06/16/23

Always very friendly and professional people. They have always treated me with respect and professionalism.

Comment from the practice

06/27/23Thank you for sharing feedback! It's great to know that we're giving the high level of care one would expect from a trusted oral healthcare provider.

Sharon L.

06/13/23

Went much better than I hoped. Everyone was very professional.

Comment from the practice

06/27/23We are here to care for and support our amazing patients! Thanks for sharing!

Sharon R.

05/25/23

Very high tech equipment, calm surroundings. Pleasant folks. I’ll go back!

Comment from the practice

06/01/23Hearing back from our patients is really important to us, so we deeply appreciate the feedback. Thank you for taking the time to share with us, and have a wonderful day!

Janet B.

05/18/23

It was a very positive experience. Love the young lady that cleaned my teeth. She was very thorough and sweet disposition.

Comment from the practice

05/23/23We will pass along your kind words to our team! Thank you for your feedback. We strive to give our patients a positive experience at our office.

Peggy O.

05/03/23

Best dentist I have ever had. He takes time to do it right whatever you have done and gives you options if you need them. Staff is very nice and friendly and dental hygienist does an excellent job cleaning your teeth. Very clean facility.

Comment from the practice

05/10/23Our team loves hearing from happy customers. We are so glad to be of service to you. Thank you so much for sharing your feedback!

Sarah S.

04/27/23

The staff and Dr. MacConnell was understanding and eager to answer all my questions. Addressed all my issues and concerns. Would recommend this facility to anyone looking for a dentist!!

Comment from the practice

05/10/23We’re so glad you enjoyed your experience! We’ll pass along your kind words to our team. Thanks for sharing your thoughts with us and the community.

Teresa R.

04/24/23

Excellent job. Attentive staff. Great dentist.

Comment from the practice

05/10/23Our team loves hearing from happy customers. Thank you so much for sharing your feedback!

Nancy H.

04/05/23

Dr. McConnell is the very best!

Comment from the practice

05/10/23Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community.