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Showed up 10 mins late to my appointment because of Lane closures and construction on 385, and the receptionist was unable to accommodate. Terrible customer service and lack of understanding for something out of my control. Hope she was having a bad day because she had a terrible attitude.
I always have a great experience here! The staff are great and so are the doctors! Dr. Derrick is the best!
I have known Brian Derrick since before he opened shop as Falls Park Dentistry. He and his associates have always done first rate work in diagnosis and treatment and been a pleasure to work with. His office deserves this top rating!
We have been coming to Dr. Derrick for the past 6 years. He is awesome with the entire family, my daughter started seeing Dr. Derrick when she was 2; she loves him! Dr. Derrick and his staff are the best in town.
This place blew my mind away! This was my first visit, and the staff was warm and friendly. They offered complimentary hot wax for my hands, made my teeth super clean, and did a great job explaining what they found. Words can't begin to describe how awesome this practice is!
I’ve never been so excited to get my annual cleanings! The way the staff, hygienists, and doctors treat and talk to us patients is more like a spa and is always an absolute pleasure. They’re passionate about their job and do it well and with pride. Recommend 100%!
I had a dental emergency and my regular dentist couldn't see me for two more days. Falls Park Dentistry was able to get me in that morning and did an excellent job of taking care of me! I guess you can surmise that my regular dentist is now my ex-dentist & FPD is now my regular, go to, dentist. Thank you FPD.
Lindsay and the staff there went above and beyond to help me with my wisdom tooth pain! They got me in the same day and got me scheduled to have an extraction!! Will be returning !
The best! So informative and very nice! Always love my time there!
Thank you for taking the time to give us your feedback. We apologize that we could not accommodate your visit. We strive to provide excellent patient care and customer service. We are taking additional sanitation measures due to Covid-19, As required by CDC. Which means we must stay on schedule with appointment times. Unfortunately, it puts our next patient behind as well if we start late. Any patient that is more than 10 minutes late will be rescheduled. We do understand traffic and other travel related issues. We kindly ask all patient's to contact us if they can not arrive at their scheduled appointment time. Our goal is the total satisfaction of our patient's, and providing positive experiences.