Smiles by Design

Danuta F.

02/22/23

Best dentists, hygienists and staff. Luann, the hygienists, cleaned my teeth with such care, never felt any pain. They sparkled when she was done. Everyone there takes their time working on teeth, never rushing, and I'm always very pleased when I leave there.

Brendan C.

via Google+02/21/23

The greatest dental experience I have ever had. Could not recommend them more! I broke a tooth on Sunday, after 6 dentists in the area did not answer or said they could not help Smiles by Design answered my call and booked me an appointment fixing my tooth the same day. I could not imagine a friendlier or more professional staff. Giving them five stars is a no brainer.

Stephen D.

via Google+02/17/23

Fifteen years at SBD and I couldn't be more pleased with their dental services. Sally, my dental hygienist, is as friendly as can be, and does such a thorough cleaning of my teeth. We know each other so well it's as if we were family.As with many others who need dental work, I'm always a bit nervous before any dental procedure, but I can always relax if Dr. Stets will be performing the procedure. She is very attentive to any of my concerns so I don't have worry about any pain or discomfort durin...read moreg a procedure. She is the consummate professional, and I'm lucky to have such expert dental care.And the staff is always very friendly and accommodating. They go the extra mile to work with your dental insurance company and they always send timely email reminders of upcoming dental appointments.In Central New York, the true "gentle dentistry" is Smiles By Design.Update:It’s now been eighteen years, and the excellence and professionalism of all in the Smiles By Design office continue to impress me. Dr. Roksolana Stets, my dentist for several years now, is truly a “Rok” star of a dentist. No matter what I go in for, whether for a filling or a crown, I can relax and not worry about experiencing any pain or discomfort and know the procedure will be done with expert competence.For fifteen years, I had Sally, the absolute best dental hygienist I’ve ever had. We became such good friends over the years, reminiscing about our Adirondack hiking and paddling adventures. I was always amazed how she could understand anything I said with a mouthful of dental instruments. Sadly, not long ago, Sally retired. She is missed.Modern dental technology evolves like every other technology, and things are a bit different these days in the dentist’s chair. Now instead of the hygienist just using a manual hand scalar to clean and scale teeth, as Sally did, they now also use ultrasonic scalers to clean the plaque and tartar off teeth. Today’s appointment was for a cleaning with dental hygienist Valerie, who I think is relatively new at SBD. I’d heard some people’s teeth are sensitive to an ultrasonic scaler, so I was somewhat apprehensive about the procedure. Valerie put my mind at ease and the whole cleaning session went smoothly and painlessly. I have an annoying tendency to ask doctors and dentists a lot of questions, but Valerie very patiently answered all my questions. She also did an extremely careful and thorough job with the whole cleaning session. I have nothing but high praise for Valerie, what a great addition to the SBD family! read less

Jennifer M.

via Google+02/15/23

Wonderful staff!

Irene S.

via Google+02/13/23

I have been a patient of Dr. Dunn for over 10 years. She is an outstanding dentist, and her staff are wonderful. Everyone is very professional and Dr. Dunn is very caring, thorough and informative. I have always felt comfortable and in good hands at Smiles By Design. I highly recommend choosing them for you and your family's dentistry needs. Smile!! Irene Sigafoos

Nicole L.

via Google+02/03/23

This place is absolutely amazing!!!! I truly wish I came here prior to where I went to begin with. To the amazing front desk staff to the amazing Dr. They were fantastic!!!! I most definitely will be following up with them. A+++++++++ They go above and beyond! They answered every question and were extremely thorough. Thank you so so so much for everything you did for me!!!!

Philip D.

01/22/23

Very thorough, and extremely friendly,very confident. Nothing but SMILES…is important.

Susan U. S.

via Google+12/17/22

I was so appreciative of the care that Jessica took with the cleaning of my teeth. She remembered the areas of sensitivity and did a beautiful job—which diminished my anxiety greatly and made for a much more relaxing experience—something all of us want when we go to the dentist! Dr. Dunn, as usual, was funny, kind, compassionate and thorough and answered all of my questions about dental care. I cannot recommend Smiles By Design more highly!

Connie H.

via Google+12/11/22

After 30 years with my dentist, he retired with class!Then Smiles By Design came on my radar in summer 2022.There are no words to express the journey and beautiful results by Dr. Stets and her team. I still have some work to do and so excited to be on this journey at this time in my life.I am so grateful for Smiles By Design.

Natalie E.

via Google+12/03/22

By far the best experience I have ever had in a dental chair- HIGHLY RECOMMEND this warm, welcoming office!!!!